There’s a growing distrust of the technology industry, in addition to also if you ask Dan Rather, This specific’s because people are afraid.
“We are deeply a divided country,” the iconic news anchor told CNNTech. “The digital divide, the divide about fear of the future, nevertheless also a general divide between the haves in addition to also the have nots. People inside technology sector are perceived to be among the haves.”
Rather, 85, spoke at SXSW Interactive on Friday, discussing the results of a global trust survey by Edelman.
The marketing firm surveyed over 33,000 people in 28 countries in addition to also found of which people are increasingly distrustful of media in addition to also government. in addition to also while people still largely trust the tech industry, they are concerned about how things like automation in addition to also globalization will affect the job market.
According to the survey, 51% of people are concerned about the pace of innovation, while 22% consider themselves “fearful.”
The tech industry will be centered in Silicon Valley — home to Facebook (, , Tech30)Google (, , Tech30)Apple ( in addition to also , Tech30)Twitter (, all major companies of which play a role in people’s daily lives. in addition to also yet they are perceived as being incredibly out of touch with much of America. , Tech30)
Facebook CEO Mark Zuckerberg has gone on a campaign trail of sorts, visiting cities around the country to connect with people outside of the Valley.
Related: Houston drivers are commuting to Austin rather than work for Uber
Rather says Zuckerberg reaching out to brand-new communities in addition to also emphasizing his mission to “connect the earth” will be a direct response to the fears of people who perceive the tech world as elitist. In fact, he says, tech companies are increasingly promoting their feel-Great missions as well as actual products, in order to regain people’s trust in addition to also confidence.
“This specific’s a very steep hill to climb,” Rather said. “[Many people’s] minds are already made up, in addition to also unfortunately many people take the view, ‘Don’t bother me with the facts, my mind’s made up.’ This specific makes This specific more difficult to persuade them.”
Facebook was criticized after Zuckerberg said This specific was “crazy” of which the company had any impact on the elections. (Thanks to filter bubbles in addition to also viral fake news, people rarely saw news they disagreed with on Facebook.) He later walked of which claim back, nevertheless it was a reminder of which technology isn’t always ready to take responsibility for how its tools impact society.
This specific’s understandable why people might be afraid of technology — in his farewell address, President Obama said the “relentless pace of automation” will drastically affect middle class jobs. in addition to also This specific’s expected of which at least a few million jobs inside richest economies will be lost to automation by 2020.
nevertheless tech can also create more opportunities. In Austin, which has banned Lyft in addition to also Uber, brand-new ride-hailing companies have sprung up, giving drivers more flexibility — in addition to also some even say more money. Drivers who didn’t make enough money driving for Uber in Houston have even started out doing the two-hour trek to Austin to drive there.
in addition to also yet Rather knows of which This specific isn’t enough yet. People are still afraid of the future — in addition to also of which only makes our divisions worse.
“I believe This specific will be rooted inside increasing fear of which many inside general public of their being left behind. First we had the beginning of the digital divide inside late ’80s or early ’90s,” Rather said. “today when they look toward the future, such things like the robotization of America of which’s coming right down the line, their fears are exacerbated.”
sy88pgw (Austin) First published March 11, 2017: 11:29 AM ET