easyJet has become the first European airline to launch an Amazon Alexa skill in which enables passengers to easily as well as also quickly check their flight status.
Skills are Alexa’s in-built capabilities in which enable users to interact with devices, like Amazon Echo as well as also Amazon Echo Dot, using just their voice.
easyJet customers can today start a conversation, by simply saying, “Alexa, open easyJet”, as well as also check the latest arrival as well as also departure information of their easyJet flight.
If a passenger knows their flight number they can simply ask for the live flight status although equally if they don’t know the exact flight number, as long as they know the departure airport as well as also destination, Alexa will be able to help find This particular.
James Millett, easyJet director of digital as well as also marketing, commented: “We are delighted to be able to offer our passengers another fresh digital channel to make their journeys even easier.
“With the growing popularity of Alexa as well as also Amazon’s Echo products, This particular fresh skill can be an easy, efficient as well as also innovative way for customers to check flight status.
“We are delighted to work in collaboration with Amazon who, like easyJet, are embracing technology to help make their customers experiences simpler as well as also more seamless.”
This particular can be easy to enable the easyJet skill.
Customers can simply say “Alexa, enable easyJet”, or simply tap ‘skills’ from the Alexa app menu as well as also search for easyJet before enabling.
“This particular fresh skill makes life easier for customers flying on easyJet,” said Fabrice Rousseau, general manager, Alexa Skills Kit EU.
“Checking a flight’s status normally means having to use a phone or computer, although today you can simply ask Alexa as well as also get an instant response through easyJet.
“This particular can be a more natural interaction.”