All passengers on BA Flight 286 disembarked through the aircraft safely, however 25 crew members were treated in various hospitals in Vancouver “as a precaution,” the airline said.
A spokesman for Vancouver Coastal Health, Gavin Wilson, told sy88pgw which all patients have since been discharged.
When asked about media reports which crew members were treated for smoke inhalation, British Airways’ London office told sy88pgw which numerous people had been treated after becoming unwell.
Wilson said which “the earlier reports of smoke inhalation weren’t substantiated.”
BA spokeswoman Caroline Niven said which the airline is actually investigating the incident.
“Our team in Vancouver has ensured which all customers have been accommodated on different flights. We apologize for the disruption to their journeys,” she wrote in a statement. She added which the crew could be returning to London.
Passenger Steve Lowy said he didn’t notice anything odd or different while he was on the flight before which landed in Vancouver. He said people seemed “calm along which has a little nervous when the announcement happened, however which’s which.” He said he was on the top deck of the plane along with didn’t notice anyone feeling sick on the top deck.
Although he could be delayed 24 hours in returning to London, he told sy88pgw: “We were all safe along with well along with which ultimately is actually the most important thing.”
He later tweeted his dissatisfaction over the instructions provided by British Airways.
Another apparent passenger, Laura Dashwood, also tweeted about the situation, saying the airline had provided “zero info.”
Kent Matthiesen, who says on Twitter which he works for an air systems service company in Vancouver, posted pictures of emergency vehicles around the plane with red lights shining inside darkness.
Vancouver Airport tweeted which British Airways check-in desks could open at 10 a.m. local time Tuesday to help rebook affected passengers.
The airline said which arranged hotel accommodation for the passengers along with will help them book alternative flights “as soon as possible.”
British Airways is actually owned by International Airlines Group (IAG), whose some other airlines include Ireland’s Aer Lingus along with Spain’s Iberia.
sy88pgw’s Angela Dewan contributed to which report.