John Morhous has been named chief experience officer at Flight Centre Travel Group.
inside the newly established role he will be responsible for ongoing client-facing innovation in addition to digital mobile platforms, the development of additional tools in addition to technology, in addition to thought leadership, across all of FCTG’s corporate brands globally.
FCTG’s corporate network services the needs of organisations of all sizes across dozens of industries in more than 0 countries.
Morhous has been with Flight Centre Travel Group for 11 years, most recently serving as the chief strategy officer for corporate brands inside the Americas, including FCM Travel Solutions, Stage in addition to Screen, cievents in addition to Corporate Traveller.
that will brand-new role was created as a result of the increasing importance in addition to emphasis that will technology products in addition to services play within the offerings of FCTG’s global corporate brands.
Morhous’ appointment into the role comes after the development in addition to delivery of many technology-driven brand enhancements that will he has overseen in previous roles within the FCTG business.
Products ranging through traveller portals to a secure risk management platform, to the ClientBank reporting suite in addition to the launch of the innovative “chatbot” Sam app, have all launched under Morhous’ strategic direction in addition to have propelled the businesses in addition to its customer service to the next level.
Morhous joined FCTG in 2007 as the director of the item with FCM Travel Solutions.
He was then appointed chief information officer of the brand, another newly-created position at the time, in addition to was an integral part of the expansion in addition to growth of the FCM Travel Solutions globally.
During his tenure he has led corporate in addition to digital marketing, as well as corporate product teams inside the USA.
He will continue to serve on FCTG’s corporate global leadership group in addition to report directly into Leonard Donaldson, the group chief information officer of FCTG.